Our company offers more than 1400 different toners and cartridges in the best quality with 4 years warranty.
Considering the fact we produce our toner cartridges acc. to ISO 9001:2009, ISO 14001:2005 and to the norms regulating the utilization ratio of the cartridges plus the fact we always use new, non-recycled inside components, we provide a 48-month warranty for all our cartridges and lifetime warranty for their mechanical parts.
Thus, all our products are compatible cartridges and not refilled products of other brands. If a quality problem in a VINITY Product occurs, our customer has a right to have the Product exchanged for a new one.*
In the case of a machine damage due to use of the Vinity Alternative Consumer Material we guarantee and take over all applicable warranties including providing the warranty & postwarranty servicing for such devices. For approval of a machine repair request, it is necessary though that the customer sends Vinity a notice of damage to this e-mail address in advance: firstname.lastname@example.org.
Should the customer have arranged repair of his damaged printing device without consulting the VINITY Service Department first, VINITY shall not pay the repair costs.
* Vinity will not exchange the following products: products the weight of which suggests they have been used up, other brand products and products that have been mechanically damaged by the user.